Winter Storm Aftermath

Dear Valued Customer:

In the aftermath of the unprecedented winter storm event that ravaged the Greater Houston area and most of the state of Texas, we are currently experiencing some unprecedented increases in collection volumes and we anticipate these increases through the upcoming weeks. Homes, landscaping, and yards have been damaged by this event and as the weather has improved recently, generation of green/yard waste and bulky items has increased. Because of this, we have seen a large increase in weekly volumes compared to what is normal this time of the year. Because of this increase, we are also experiencing longer than normal wait times at our disposal and recycling facilities.

Over the course of the coming weeks, we anticipate the volumes to decrease back to normal, however you may experience a delay in the collection of your waste or recycling. If your items are not collected on the normal service day, we strive to ensure that the items are collected the next business day. We understand your frustration and appreciate your patience as we continue to navigate these unprecedented times.

As a reminder, the following items are not acceptable for normal bulky service:

  • Concrete
  • Construction Debris
  • Dirt
  • Fence Sections
  • Insulation
  • Metal Items
  • Propane Tanks
  • Sheetrock
  • Stone or Tile
  • Tires


WCA, a GFL Company

Winter Weather Debris Pickup

Fort Bend County will be picking up winter storm related debris between Monday, March 1 – Sunday, March 14, 2021!

You are encouraged to first check with your city, homeowners insurance company, or homeowners association to see if they will pick up your debris. If you live in a gated or private community, Fort Bend County will NOT be able to pick up your debris – please contact your normal trash service.

To be placed on the schedule to have your storm-related debris picked up, call or email Fort Bend County and leave your NAME, ADDRESS, and PHONE NUMBER.


Phone Number: 281-238-3499

Allowed: construction material, furniture, and storm-related vegetative waste

Not Allowed: appliances, e-waste, or household hazardous waste

Debris should be stacked or placed in clear plastic bags at the curb or public right-of-way. (Black garbage bags will NOT be picked up.) Debris piles that are blocked by vehicles will be passed by.

Read more…

Winter Storm Conditions

Attention Residents,

Services for Fort Bend County have been restored, for all Houston area sites, effective February 18, 2021.

As always, the safety of our residents, crews and equipment are our priority, and we look forward to providing your service. With services being suspended Monday-Wednesday, we are anticipating higher-than-normal volumes being placed out at the curb and expecting some delays.

In addition, the forecast is still forecasting cold, rainy conditions, but roads appear to be passable. We continue to monitor all conditions and may have later than normal rollouts of our crews Thursday, morning.

Our office and facilities remain closed due to the loss of power; Therefore, office staff, including customer service, will not be available.

GFL appreciates your patience as we work through this together and are committed to the safest collection, transportation, and disposal of your solid waste and processing of your recyclables.

WCA/GFL Municipal Department
WCA/GFL Customer Service Department

Winter Storm Conditions – Service Suspension

Due to severe winter weather conditions Bay City/Wharton/Matagorda/Fort Bend/Harris/Brazoria/Montgomery and Waller County services have been suspended. Due to safety concerns, WCA, a GFL Company, has made the decision to close all Houston area sites Monday, February 15th and Tuesday, February 16, 2021.

Please note, suspended services due to this storm will resume at our earliest convenience. Safety is our number one concern; we hope everyone is safe during this time. We thank you for your patience and continued trust in WCA/GFL.

Please take care and be Safe during the storm.